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Refund Policy

Company Name: Match Hire AI, Inc.
Website: matchhireai.com

1. Overview

At Match Hire AI, we strive to provide high-quality AI-driven job-matching and recruitment services. This Refund Policy explains the conditions under which refunds are issued for our paid services.

2. Eligibility for Refunds

We offer refunds under limited circumstances, depending on the type of service purchased:

a. Subscription Plans & Membership Fees

  • Non-Refundable: Subscription fees for job seekers and employers are non-refundable once the service period begins.

  • Cancellation: You can cancel your subscription anytime, but you will not receive a refund for the remaining period of the current billing cycle.

b. Job Posting & Employer Services

  • Refunds Allowed: If a job posting or premium recruitment service is not delivered due to a technical issue on our end, you may request a refund within 7 days of purchase.

  • No Refunds: If the service has been successfully provided (e.g., job postings are live, AI recommendations have been delivered), refunds are not available.

c. AI Resume Review & Career Services

  • Non-Refundable: Once AI-generated resume reviews, career coaching, or job-matching reports are provided, they are not eligible for refunds.

  • Service Issues: If you did not receive the service due to an error, contact us within 7 days for a resolution.

3. How to Request a Refund

To request a refund, contact us at:
📧 Email: [Your Contact Email]
📍 Address: [Your Business Address]

Include:

  • Your full name and registered email

  • Order number or transaction ID

  • Reason for the refund request

Refunds (if approved) will be processed within 7-10 business days to the original payment method.

4. Chargebacks & Disputes

If you dispute a charge without contacting us first, we reserve the right to suspend or terminate your account. Please reach out to us for resolution before initiating a chargeback.

5. Changes to This Policy

Match Hire AI, Inc. reserves the right to update this Refund Policy at any time. Changes will be posted on this page, and continued use of our services indicates acceptance of the updated policy.

6. Contact Us

For any refund inquiries, contact us at:
📧 Email: info@matchhireai.com

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